Khulisa gLOCAL Skills building workshop- Using WhatsApp as a Data Source for Evaluation

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Khulisa gLOCAL Skills building workshop- Using WhatsApp as a Data Source for Evaluation

In 2020, a project that Khulisa was evaluating pivoted away from in-person coaching of teachers to a virtual coaching model using WhatsApp. Khulisa then requested that the coaches download the WhatsApp chats and succeeded in receiving the data from 14 groups (we should have received approximately 20 groups). We were able to use these downloads to answer critical evaluation questions and triangulate other findings. During this skills-building session, we will teach evaluators how to download this type of data (both narrative and visual/pictures) and how to analyze and present the data. We will also share our findings and how we presented the data.

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Nom Titre Biography
Jennifer Bisgard Director of New Initiatives Mrs Jennifer Bisgard co-founded Khulisa Management Services in 1993. An expert in monitoring and evaluation (M&E) and organisational development, she leads evaluations and capacity building assignments in the Education, and Democracy and Governance sectors.
Mosa Leteane Emerging evaluator Ms Mosangoaneng Leteane joined Khulisa in 2020 as an Intern in the New Initiatives department. She studied Law and has experience in socio-legal research and policy analysis.
Carole Metekoua Statistician Carole Metekoua is a process-oriented data analyst and statistician with four years of experience specific to Monitoring and Evaluation (M&E). She has significantly contributed to learning and evaluation projects as well as research projects by managing, cleaning, transforming, analyzing and visual

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